When the AI is wrong,
ask a human.
A vetted senior builder responds — avg. first response ~15 min during business hours. Real human, real judgment, one credit per conversation.Open a chat the way you'd open Cursor or Claude. A vetted senior builder responds — avg. first response ~15 min during business hours. A real human who has judgment, will push back, and charges one credit per conversation.
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Expert support for the tools you use
Same shape as the tools you use
Open a chat. Get unstuck.
Open a chat
Log in, hit "Start Chat". Describe your blocker in one sentence. Pick the tool you're stuck on. No forms, no categories.
Builder connects
A vetted senior builder responds. Average first response: ~15 min during business hours. A real human — not a bot — who lives in the AI-tool stack.
Solve in real-time
Chat, paste code, share errors. The builder has judgment: they'll tell you when you're going the wrong way.
Escalate to video if needed
Trigger a live video call from inside the chat. Same builder joins within 60 minutes — no rebriefing. Billed separately at €240.
1 credit, charged at close
When you close the conversation, 1 credit is deducted. Soft 30-minute cap — your builder checks in and can extend for 1 more credit.
Open a chat
Log in, hit "Start Chat". Describe your blocker in one sentence. Pick the tool you're stuck on. No forms, no categories.
Builder connects
A vetted senior builder responds. Average first response: ~15 min during business hours. A real human — not a bot — who lives in the AI-tool stack.
Solve in real-time
Chat, paste code, share errors. The builder has judgment: they'll tell you when you're going the wrong way.
Escalate to video if needed
Trigger a live video call from inside the chat. Same builder joins within 60 minutes — no rebriefing. Billed separately at €240.
1 credit, charged at close
When you close the conversation, 1 credit is deducted. Soft 30-minute cap — your builder checks in and can extend for 1 more credit.
No ticket queues. No automated responses. No shared threads. Every chat is private and personal.
Real session · Anonymised
Client demo in 2 hours. Fixed in 10 minutes.
A founder built a client portal with Lovable. It worked on their screen, showed a blank page for everyone else. One conversation fixed it before the demo.
James K.
OnlineClient Portal · Lovable
Sarah M.
i built this client portal in lovable and it works perfectly on my screen. but when i send the link to my clients they just see a blank page. i have a demo in 2 hours and i'm panicking
10:04
James K.
ok i can fix this. when you open it, are you already logged in to the app? and your clients — they're opening it fresh from the link you sent?
10:06
Sarah M.
yes exactly. i'm always logged in. they click the link and just get a blank screen
10:07
James K.
that's it then — the link goes straight to the dashboard but your clients aren't logged in yet, so there's nothing to show. we need it to send them to the login page first. two-minute fix in lovable, i'll walk you through it
10:08
Sarah M.
it's working!! just tested with my colleague. you literally just saved my demo 😭 thank you so much
10:14
“I built the whole thing with AI and had no idea why it wasn't working. The builder explained it in plain English and fixed it while I watched. Demo went perfectly.”
Sarah built a client-facing portal using Lovable. It worked fine when she tested it. Every client who clicked the link saw a blank page. The AI kept suggesting changes that made no difference. A builder spotted in one question that logged-in and logged-out users were seeing completely different things — and walked her through the fix in under ten minutes.
Name and company anonymised. Session details are representative of real conversations on Suportra.
Always available
Same price, any time you chat
One conversation credit whether it's Monday morning or Saturday night. The price never changes.
Business hours
Mon – Fri09:00 – 18:00 CET
~15 min avg.
Business hrsExtended hours
Mon – Fri18:00 – 24:00 CET
~30 min avg.
FastWeekend hours
Sat – Sun06:00 – 24:00 CET
~1 hour avg.
AvailableNight Window
Any day00:00 – 06:00 CET
Request before 22:00 CET the previous evening.
By arrangement
Advance noticeBusiness hours
Mon – Fri
Extended hours
Mon – Fri
Weekend hours
Sat – Sun
Night Window
Any day
Request before 22:00 CET the previous evening.
Same builder, always available — same-day response, typically under 2 hours.
Unlimited business hours · one named builder
FAQ
Common questions
Ready when you are
Stop losing hours to blockers.
Open a chat. A vetted senior builder responds — avg. first response ~15 min during business hours. First conversation free — no card required.
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