Deliberately simple
How Suportra works
Open a chat, get unstuck, close it. Pay only when the builder actively helped.
Open a chat
Log in and hit "Start Chat". Select the AI tool you're stuck on — Cursor, Lovable, v0, Bolt, Claude Code, or any other supported tool.
Describe your blocker
One free-text field. No categories, no forms, no ticket numbers. Describe what you're stuck on in plain language and hit send.
Builder connects
A vetted senior builder responds. Average first response: ~15 min during business hours. A real human — not a bot — who lives in the AI-tool stack and will tell you when you're going the wrong way.
Solve in real-time
Chat, paste code, share errors. The builder has judgment and context — they'll push back, suggest alternatives, and stay on it until the blocker is resolved.
Escalate to video if needed
The builder can generate a Google Meet link directly from chat — one click. Same builder, no rebriefing. Video sessions are billed separately at €240.
1 credit, charged at close
When you close the conversation, 1 credit is deducted from your balance. Soft 30-minute cap — your builder will check in and can extend for 1 more credit. No surprises mid-chat.
Open a chat
Log in and hit "Start Chat". Select the AI tool you're stuck on — Cursor, Lovable, v0, Bolt, Claude Code, or any other supported tool.
Describe your blocker
One free-text field. No categories, no forms, no ticket numbers. Describe what you're stuck on in plain language and hit send.
Builder connects
A vetted senior builder responds. Average first response: ~15 min during business hours. A real human — not a bot — who lives in the AI-tool stack and will tell you when you're going the wrong way.
Solve in real-time
Chat, paste code, share errors. The builder has judgment and context — they'll push back, suggest alternatives, and stay on it until the blocker is resolved.
Escalate to video if needed
The builder can generate a Google Meet link directly from chat — one click. Same builder, no rebriefing. Video sessions are billed separately at €240.
1 credit, charged at close
When you close the conversation, 1 credit is deducted from your balance. Soft 30-minute cap — your builder will check in and can extend for 1 more credit. No surprises mid-chat.
Response commitments
Weekday business hours
09:00 – 18:00 CET
~15 min avg.
Weekday extended hours
18:00 – 24:00 CET
~30 min avg.
Weekend
06:00 – 24:00 CET
~1 hour avg.
Video escalation
From active chat
Within 60 min
Night window
00:00 – 06:00 CET
By arrangement*
| Window | Hours (CET) | Commitment |
|---|---|---|
| Weekday business hours | 09:00 – 18:00 CET | ~15 min avg. |
| Weekday extended hours | 18:00 – 24:00 CET | ~30 min avg. |
| Weekend | 06:00 – 24:00 CET | ~1 hour avg. |
| Video escalation | From active chat | Within 60 min |
| Night window | 00:00 – 06:00 CET | By arrangement* |
* Requires advance notice before 22:00 CET the prior evening.
What makes it different
Human judgment
The builder will tell you when you're wrong. AI won't.
Simple billing
1 credit charged when you close the chat. No meter, no per-minute surprises.
Private and personal
Every chat is 1-to-1. Your code and context are never shared.
Human judgment
The builder will tell you when you're wrong. AI won't.
Simple billing
1 credit charged when you close the chat. No meter, no per-minute surprises.
Private and personal
Every chat is 1-to-1. Your code and context are never shared.
First conversation free — no card required. View pricing.